Refund Policy
💰 REFUND POLICY
(Skill-Based Return Framework)
1. Return Window
Return requests must be submitted within 30 days of delivery confirmation.
2. Eligible Returns
Accepted for:
- Damaged items
- Incorrect items
- Major defects
3. Non-Eligible Returns
Not accepted for:
- Used items
- Items showing signs of training or practice use
- Minor variations
- Delivery delays within timeframe
- Customer errors
4. Condition Requirements
Returned items must be:
- Unused
- In original condition
- With packaging
5. Verification
Customers may be required to provide:
- Photos
- Videos
- Description
6. Return Authorization
Returns must be approved before shipment.
7. Refund Processing
- 5–10 business days
- Original payment method
8. Costs
- Shipping fees non-refundable
- Return shipping may apply
9. Cancellation
Orders can be canceled within 12 hours only.
10. Chargebacks
Unresolved disputes may be escalated.